SuperYears - Cookie Policy

Version: Draft v2026-1

Effective date: 01 March 2026
Applies to: the public SuperYears website and public calculators/tools.

This Policy sits alongside our Website Terms, Privacy Policy, Accessibility & Data‑Use Statement, and Acceptable Use Policy (AUP). Where there is a conflict about personal information handling, the Privacy Policy prevails.

Plain‑English explainer (read this first)

Cookies and similar technologies help our Site work, stay secure, and improve over time. With your permission, we also use them to tailor content and measure campaigns. This page explains what we use, why, how long they last, and how you stay in control. Non-essential cookies are off until you say yes; you can change your mind anytime via the Cookie Settings link available on our Site, or by revisiting this page: https://superyears.com.au/cookies

K‑1. What are cookies & similar tech

  • Cookies are small text files stored on your device by your browser.
  • We also use local storage/session storage, pixels, and, where noted, SDKs for similar purposes.
  • We do not use device fingerprinting techniques without consent. If we ever need to, we will explain why and ask first.

K‑2. How we use them (categories)

We group cookies into the following categories:

  1. Strictly necessary
    These cookies are required for the site to function securely and properly. They support page delivery, security protections, load balancing, session management, and account access. These cookies are always active.

  2. Analytics
    These cookies help us understand how the site is used so we can improve performance, reliability, and user experience. They collect aggregated usage data.

  3. Marketing (optional)
    These cookies help measure campaigns and, where applicable, show relevant information about our services. They are only used with your consent.

We do not sell personal information or share it for cross-context behavioural advertising.

Under-18s: where a user self-identifies as under 18, we do not set Marketing cookies or build marketing profiles.

K‑3. The cookies we use (table)

We use a combination of first-party and third-party cookies and similar technologies, including server logs, browser storage, pixels, and application identifiers, to operate, secure, and improve the Site.

These technologies may support:

• Security and fraud prevention

• Session management and account access

• Performance monitoring and reliability

• Analytics and usage insights

• Campaign measurement (where Marketing cookies are enabled)

Some technologies are provided by trusted third-party service providers acting on our behalf. They are contractually required to protect personal information and use it only for the services we request.

The specific technologies we use may change from time to time as our services evolve. We will update this Policy as needed and apply appropriate consent controls to any new non-essential technologies.

K‑4. Managing your choices

  • K-4 -A

  • Cookie Settings: You can open Cookie Settings at any time via the “Cookie Settings” link in our website footer. This allows you to review or change your preferences.

  • Prior consent enforcement: Our consent management tool blocks non-essential categories (Analytics and Marketing) until your choice is recorded. You can withdraw consent at any time; changes take effect promptly.

  • Banner defaults: Non-essential categories are off until you consent. Choices are granular (by category) and designed to be clear and balanced.

  • Accessibility of controls: The banner and Cookie Settings controls are keyboard-accessible and designed to support screen readers. They are reachable at any time via a persistent footer link.

  • Consent records: We maintain a record of consent (including time and selected categories) within our consent management system for up to 24 months, or as otherwise required for compliance purposes.

  • Browser controls: You can block or delete cookies through your browser settings. Some site features may not function properly if necessary cookies are blocked.

  • Email marketing: Unsubscribe links are included in our marketing emails. Email preferences are managed separately from cookie settings.

  • Do Not Track / Global Privacy Control: We currently do not respond to browser-based “Do Not Track” signals. If we implement support for recognised Global Privacy Control signals in future, we will update this Policy.

  • Cookie lifespan (add this next as a new section)

K-5 . How long cookies last

  • Cookies can be either session-based or persistent:

  • Session cookies: These are temporary and are deleted when you close your browser or end your session.

  • Persistent cookies: These remain on your device for a set period (which varies by cookie) or until you delete them. They help remember your preferences and support analytics and campaign measurement (where enabled).

  • We aim to keep cookie lifespans to the minimum reasonably necessary for their purpose. You can delete cookies at any time via your browser settings, and you can change your cookie preferences at any time via Cookie Settings.

  • Information provided is general in nature and does not constitute personal financial advice.

K‑6. Third‑party cookies & SDKs

Some cookies and similar technologies may be set by trusted third-party service providers who support security, analytics, infrastructure, or campaign measurement. Where this occurs, their privacy policies apply to their components.

We conduct appropriate due diligence on our vendors and require contractual protections to safeguard personal information. See our Privacy Policy for more information about how we work with service providers.

Where a third-party component is not fully accessible or controllable by us, we aim to disclose this clearly and provide alternative access or support where reasonably possible

K‑7. International visitors (EU/UK)

If you visit the Site from the European Union or United Kingdom, we seek opt-in consent before setting non-essential cookies. You can withdraw or adjust your consent at any time via Cookie Settings.

We maintain a record of consent (including time and selected categories) within our consent management system for compliance purposes.

K‑8. Changes & contact

We may update this Cookie Policy from time to time to reflect changes in our services, technology, or legal requirements. We display the effective date at the top of this page.

If you have questions about this Policy or our use of cookies, please contact us at privacy@superyears.com.au

Important notice: Information on the Site is general in nature and does not constitute personal financial advice.